Shipping Information

At Journey Dancewear, we strive to ensure a seamless and satisfactory shopping experience for all our customers. To that end, we have outlined our shipping policy below to provide clarity and transparency regarding the shipping process.

Processing Time:

  • Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may vary. However, we will do our utmost to expedite the process and keep you informed every step of the way.

Shipping Methods:

  • We offer various shipping options to accommodate your needs, including standard and expedited shipping.
  • Shipping carriers may include but are not limited to FedEx, UPS, DHL, and local postal services.

Shipping Rates:

  • Shipping rates are calculated based on the destination, weight, and dimensions of the package.
  • Customers will have the opportunity to view shipping costs at checkout before finalizing their purchase.

Delivery Time:

  • Delivery times vary depending on the shipping method selected and the destination.
  • Standard shipping typically takes between 5-10 business days for domestic orders and 7-21 business days for international orders.
  • Expedited shipping options are available for faster delivery times.

Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
  • This tracking information allows you to monitor the status of your delivery and estimated delivery date.

Shipping Restrictions:

  • We currently ship to selected countries worldwide. Please refer to our shipping options at checkout to see if we deliver to your location.
  • Certain products may be subject to shipping restrictions due to size, weight, or regulatory limitations. We will notify you promptly if any such restrictions apply to your order.

Customs and Duties:

  • International orders will be subject to customs duties, taxes, and import fees levied by the destination country.
  • Customers are responsible for any additional charges incurred due to customs clearance. We recommend contacting your local customs office for more information on import regulations and duties.

Shipping Policy Updates:

  • Journey Dancewear reserves the right to update or modify our shipping policy at any time. Any changes will be reflected on this page, and customers will be notified accordingly.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact us at info@journeydancewear.com.